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The point of sale in the United States is going through the early stages of a multi-year period of dramatic change. We are simultaneously witnessing a major shift in baseline technology – the move from mag stripe devices to EMV and NFC capable equipment, and a shift in technology and business models which are moving even many major merchants away from terminals entirely.

We believe the impact of this will stretch far beyond just EMV and NFC, impacting the introduction of new products and services, enabling a whole new class of customer loyalty and marketing, as well as other important commerce capabilities.

What’s happening, and what’s important?

  • Who Attends

    Glenbrook's Payments Education Program is useful for both experienced managers, who often want to be updated on what's happening in areas outside of their immediate domain, and for newcomers, who need a broad overview of the U.S. payments systems to create a context for their work.

    Over 30,000 payments professionals have attended Glenbrook workshops. Attendees have included product, strategy and sales managers, technology operations and risk managers, investors, inventors and analysts, management teams from payments startups.


1. New POS Introduction

  • Old world POS characteristics and key vendors
  • POS and role in data breaches
  • Making card data unusable
  • Mobile devices and app stores
  • Mobile impact on payments

2. EMV State of Market

  • EMV background
  • EMV roadmap for U.S.
  • Issuer and merchant approach to EMV
  • Current state of EMV adoption in U.S.

3. Tokenization State of Market

  • Security tokens and key technology providers
  • EMVco payment tokens and token service providers

4. E2E Encryption State of Market

  • Card present acceptance domain – how the electrons move
  • Who We’re Watching – First Data, RSA, Voltage

5. Apple Pay Tear Down

  • Key components – iPhone, iPad, and Watch
  • Value proposition – consumer, merchant, issuer
  • Provisioning process and linkages to tokenization
  • Transaction model

6. Mobile POS Systems

  • Mobile POS building blocks
  • Current issues and key trends
  • Who We’re Watching – Square, iZettle, ezeTap, Zoop, and PayPal Here

7. Cloud POS Systems

  • Cloud POS building blocks
  • Current issues and key trends
  • Who We’re Watching – Clover, Leaf, NCR Silver, Powa, Poynt, Revel Systems, Shopify, Square, and Verifone

8. Digital Receipts @ POS

  • Evolution of digital receipts
  • Value proposition for consumers and for merchants
  • Key players and trends
  • Example – Transaction Tree

9. Redefining Checkout

  • Table checkout
  • Self checkout
  • Order ahead
  • Embedded Experience

10. Beacon Personalization

  • Understanding Bluetooth LE and Beacons
  • Payments and Beacons
  • Key solution providers
  • Multi-merchant and merchant-specific examples

Fees, billing, discounts, refunds


The standard registration fee is $995 per person.

Bundle and save $200! The one-day Insight Workshop fee is reduced to $795 per person when you register for the Insight Workshop PLUS the corresponding two-day Payments Boot Camp.

Fees include:

  • instruction
  • instruction materials (including hard and soft copy of presentation slides)
  • breakfast and lunch on instruction days

Fees do not include:

  • hotel accommodations

Payments / Billing

Glenbrook accepts American Express, Discover, Mastercard, PayPal and Visa for payment upon registration. If required, payment may be made by an invoice sent to your company – with our prior approval. Please contact us to obtain approval for invoice billing.


Individual discounts:

  • Save 10% – Early Bird discount. Register 2+ months in advance of a workshop and receive 10% off. Use discount code GH52R3 when registering.
  • Save 10% – Alumni discount. Glenbrook Payments Education alumni wanting to attend another payments education event. Contact us to request your alumni discount code.

Group discounts:

  • Save 10% – Register 2 people for an Insight Workshop
  • Save 15% – Register 3-6 people for an Insight Workshop
  • Save 20% – Register 7-9 people for an Insight Workshop
  • Save 30% – Register 10+ people for an Insight Workshop
  • Group discount rates apply to registrations within a 6-month timeframe.
  • Contact us to request your group discount code.

Glenbrook client discounts:

  • Discounts are also available for select Glenbrook clients. Contact us to inquire about a discount code.

* Only one discount code may be used per person. Discounts may not be combined with any other sale, promotion, discount, code, coupon, and/or offer.


Payments Boot Camp and workshop registrants may cancel their registration for a full refund if cancelled one month prior to the event. Refunds for cancellations within a month of the event will be considered on a case by case basis. In some cases, it may be possible to switch registrations to an event at a later date.

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