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The B2B domain is enormous – huge transaction volume and mind-boggling value. Yet this critical area of payments is perhaps the least well-served domain in the industry. What does that translate into? Big opportunities for payments providers.

Why are paper payments (or woefully outdated and inefficient electronic payments) so dominant in this world? Who is on the right track to capitalize on these opportunities? Who is at risk? Come find out.

“There’s been a resurgence of interest and investment in the B2B space – much of it capitalizing on APIs to embed payment into enterprise solutions, clever use of card infrastructure, and the advent of ‘faster payment’ overseas and in the U.S.”

Erin McCune
Partner, Glenbrook Partners, LLC


  • Who Attends

    Glenbrook's Payments Education Program is useful for both experienced managers, who often want to be updated on what's happening in areas outside of their immediate domain, and for newcomers, who need a broad overview of the U.S. payments systems to create a context for their work.

    Over 30,000 payments professionals have attended Glenbrook workshops. Attendees have included product, strategy and sales managers, technology operations and risk managers, investors, inventors and analysts, management teams from payments startups.


1. B2B Overview

  • Fundamental differences between consumer and business payments
  • Role of payments in the Financial Supply Chain
  • Market size and key segment criteria
  • B2B volume by payment method
  • B2B market forces trends

2. B2B Market Requirements

  • Enterprise payment requirements: it’s all about the data
  • Interdependence of B2B payments and credit
  • Suppliers and buyers in sync and at odds

3. B2B Payment Methods

  • Major economic sectors in B2B Payments
  • Checks in B2B – Disbursement and lockbox processing
  • ACH in B2B – History and evolution
  • Cards in B2B – Use cases, advantages, and challenges
  • Faster Payments in B2B – Overseas precedents; early indications for the U.S.

4. B2B Invoices

  • Invoice creation, delivery, and receipt processing
  • eInvoice needs and perceptions by stakeholder
  • Global mandates and new “Request for Payments” capabilities

5. Players and Trends

  • Accounting and ERP = Systems of Record
  • Invoicing and Billing Solutions for B2B and B2C
  • B2B Networks (and Network Fantasies)
  • Enabling B2B Card Payments
  • SMB Solutions Focus, including Microbusinesses
  • Global B2B Payments: Ripe for Disruption
  • Next Generation Financing

6. Future Directions

  • Glenbrook perspective on the SMB and Enterprise payments
  • Embedded Payments and Backoffice Solutions
  • Blockchain Relevance to B2B
  • Rethinking billers
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