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Virtual
September 22-24, 2020

Introduction

Glenbrook’s popular Payments Boot Camp® is a comprehensive overview of the payments industry, from the fundamentals to what’s new and on the horizon. It’s a fast-paced, focused, and fun way to get smart about payments.

This workshop will be hosted virtually over three half-days, instead of the standard two-day format. Zoom Meetings will help us replicate the in-person experience (face-to-face facilitation, lots of interactive Q&A, polling, exercises) and extend it through group chat and breakout rooms. Breakout rooms, in particular, will help participants take detailed questions offline or talk one-on-one with Glenbrook workshop leaders.

  • Who Attends

    Glenbrook's Payments Education Program is useful for both experienced managers, who often want to be updated on what's happening in areas outside of their immediate domain, and for newcomers, who need a broad overview of the U.S. payments systems to create a context for their work.

    Over 23,000 payments professionals have attended Glenbrook workshops. Attendees have included product, strategy and sales managers, technology operations and risk managers, investors, inventors and analysts, management teams from payments startups.

Leaders

  • Russ Jones

    Russ brings exceptional skills in payments industry analysis, strategy development, and product conceptualization - as well as 35 years as an executive, analyst, and consultant - to Glenbrook clients from across the payments value chain.

  • George Peabody

    George applies his 15 years in payments and 30 years in IT to payments acceptance infrastructure and security strategies for Glenbrook's merchant, technology provider, and acquirer clients.

  • Yvette Bohanan

    Yvette draws on her 24 years of payments and risk management experience to help the next generation of payments professionals understand industry fundamentals and best practices. In addition to facilitating Payments Boot Camps™, she is also responsible for developing industry-focused curriculums and new delivery channels.

Agenda

Glenbrook’s agenda is structured to ensure that you understand how the industry works as a whole. We emphasize the economics – so that you understand how money is made in the industry, and by whom.

Payments Systems Overview
• Industry definitions, payments domains
• Key concepts – open/closed, push/pull, chain of liability
• How payments systems differ
• Risk in payments
• Payments systems economics

Perspectives on Users and Providers
• End-User perspectives – Consumers, Merchants
• Provider perspectives – Banks, Networks, Processors, PSPs
• Other constituents – Regulators

Core Systems
• Cards – Core concepts, value chains, transaction flow, technology, economics
• Checks – Value chain, checking imaging, remote deposit capture, volume trend
• ACH – Value chain, transaction flow, direct debit risk model, volume, and trends
• Wires – Value chain, economics, major players, and trends
• Faster Payments – Processing model and components, Zelle vs RTP vs FedNow
• Cash – Usage trends, ATM networks, and digital currencies

Global Payments
• Local country payments systems – models, common elements, variables
• Cross-border payments – international wires; cross-border card processing

Fintech Innovation
• Market drivers, building blocks and key trends
• Opening banking APIs, how payment data is used, artificial intelligence

Payments Domains
• Domain overview, monetization strategies, key trends for each domain
• POS – NFC payments, mobile POS, Square Case Study
• Online Commerce – Digital wallets, Secure Remote Commerce (SRC)
• Bill Pay – Variation in biller, bank, and consumer-centric models
• P2P – Open vs Closed Processing Models, Venmo vs Cash App
• B2B – B2B fundamentals, buyer-seller payment dynamics
• Income – Disbursements, payouts, and card push payments

Fees, billing, discounts, refunds

Fees

The standard Payments Boot Camp® registration fee is $2295 per person. The registration is for an individual and the virtual workshop is not meant to be shared with others. Group discounts are available for 2 or more attendees from the same company.

Bundle and save $300! The optional Insight Workshop fee is reduced from $995 to $695 per person when you register for the Payments Boot Camp® PLUS a corresponding Insight Workshop. Please note that the Insight Workshop will take place virtually in a different month from the Payments Boot Camp®.

Fees include:

  • instruction
  • instruction materials (including hard and soft copy of presentation slides)

Payments / Billing

Glenbrook accepts American Express, Discover, Mastercard, PayPal and Visa for payment upon registration. If required, payment may be made by an invoice sent to your company – with our prior approval. Please contact us to obtain approval for invoice billing.

Discounts*

Individual discounts:

  • Save 10% – Early Bird discount. Register 2+ months in advance of a Payments Boot Camp® and receive 10% off. Use discount code GH52R3 when registering.
  • Save 10% – Alumni discount. Glenbrook Payments Education alumni wanting to attend another payments education event. Contact us, prior to registering, to request your alumni discount code.

Group discounts:

  • Save 10% – Register 2 people for a Payments Boot Camp®
  • Save 15% – Register 3-6 people for a Payments Boot Camp®
  • Save 20% – Register 7-9 people for a Payments Boot Camp®
  • Save 30% – Register 10+ people for a Payments Boot Camp®
  • Group discount rates apply to registrations within a 6-month timeframe.
  • Contact us, prior to registering, to request your group discount code.

Glenbrook client discounts:

  • Discounts are also available for select Glenbrook clients. Contact us to inquire about a discount code.

* Only one discount code may be used per person. Discounts may not be combined with any other sale, promotion, discount, code, coupon, and/or offer.

Refunds

Payments Boot Camp® and workshop registrants may cancel their registration for a full refund if cancelled one month prior to the event. Refunds for cancellations within a month of the event will be considered on a case by case basis. In some cases, it may be possible to switch registrations to an event at a later date.

Daily schedule

Payments Boot Camp®

Day One

  • 11:00am – 1:00pm (ET) instruction
  • 1:00pm – 2:00pm (ET) break
  • 2:00pm – 4:00pm (ET) instruction

Day Two

  • 11:00am – 1:00pm (ET) instruction
  • 1:00pm – 2:00pm (ET) break
  • 2:00pm – 4:00pm (ET) instruction

Day Three

  • 11:00am – 1:00pm (ET) instruction
  • 1:00pm – 2:00pm (ET) break
  • 2:00pm – 4:00pm (ET) instruction

Local airports, driving directions, hotels

This workshop will be hosted virtually.

Pre-reading and resources

Resources

  • Payments News – Glenbrook’s curated daily news feed
  • Payments Views – Glenbrook’s commentary and opinion blog on topical issues in the payments industry
  • Payments On Fire® – Glenbrook’s podcast interview series featuring the latest and most interesting developments in payments
  • Glossary – Glenbrook has compiled an expansive industry glossary of key payments terms and acronyms
  • Attending Companies – view a list of companies who have attended Glenbrook Payments Education events
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