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Palo Alto, CA
February 25-26, 2020

Introduction

Glenbrook’s popular Payments Boot Camp™ is a comprehensive two-day overview of the payments industry, from the fundamentals to what’s new and on the horizon. It’s a fast-paced, focused, and fun way to get smart about payments.

  • Who Attends

    Glenbrook's Payments Education Program is useful for both experienced managers, who often want to be updated on what's happening in areas outside of their immediate domain, and for newcomers, who need a broad overview of the U.S. payments systems to create a context for their work.

    Over 18,000 payments professionals have attended Glenbrook workshops. Attendees have included product, strategy and sales managers, technology operations and risk managers, investors, inventors and analysts, management teams from payments startups.

  • Network with your peers

    Payments Boot Camp™ and workshop attendees enjoy opportunities to connect with other people in the industry, as well as with the Glenbrook team. Most two-day events have a networking reception at the end of the first day, and there are always chances to network during lunches and breaks.

Location

The Payments Boot Camp™ and the Innovation in Payments Workshop will be held at the Hilton Garden Inn in Palo Alto, CA – midway between the San Francisco and San Jose airports.

Hilton Garden Inn Palo Alto
4216 El Camino Real
Palo Alto, CA 94306
650-843-0795

Leaders

  • Russ Jones

    Russ brings exceptional skills in payments industry analysis, strategy development, and product conceptualization - as well as 35 years as an executive, analyst, and consultant - to Glenbrook clients from across the payments value chain.

  • Yvette Bohanan

    Yvette draws on her 24 years of payments and risk management experience to help the next generation of payments professionals understand industry fundamentals and best practices. In addition to facilitating Payments Boot Camps™, she is also responsible for developing industry-focused curriculums and new delivery channels.

Agenda

Glenbrook’s agenda is structured to ensure that you understand how the industry works as a whole. We emphasize the economics – so that you understand how money is made in the industry, and by whom.

Day One

1. Payments Systems Overview

  • Industry definitions, payments domains
  • Key concepts – open/closed, push/pull, chain of liability
  • How payments systems differ
  • Payments systems economics

2. Perspectives on Users and Providers

  • User perspectives – Consumers, Merchants
  • Provider perspectives – Banks, Networks, Processors
  • Other constituents – Regulators

3. Core Systems: Card Payments

  • Core concepts, value chains, flows, technology
  • Major card networks and industry evolution
  • Data breaches, security, and fraud
  • Economics and interchange
  • Fundamentals of card issuing
  • Fundamentals of card acceptance

4. Core Systems: ACH, Checks, Wires, and Cash

  • Value chains, products, economics, major players, and trends

5. Networking Reception

Day Two

6. Global Payments

  • Local country payments systems – models, common elements, variables
  • Cross-border payments – international wires; cross-border card processing

7. Payments Innovation

  • Payments innovation meta themes
  • Glenbrook’s payments innovation framework
  • Innovation building blocks
  • Innovators’ Spotlight – PayPal

8. Digital Payments

  • Key technologies, tokenization, wallet models
  • Innovators’ Spotlight – Apple
  • Mobile POS, mobile commerce and merchant apps
  • In-app payments and remote checkout

9. New Point of Sale

  • Mobile POS and Tablet Acceptance
  • Innovators’ Spotlight ­– Square

10. Faster Payments

  • Real-time Payments – Key concepts, definitions
  • Innovators’ Spotlight – Faster Payments (UK)

11. Bitcoin and Blockchain

  • Key concepts, use cases, ecosystem, challenges

Day Three – Global Payments Workshop (optional – bundle and save $300!)

1. Country Payments Systems

  • What is a domestic payment system?
  • How countries run their payments systems
  • Commonalities and differences among countries
  • Global shift to instant, credit push payments, and other payments trends
  • Country Spotlight – India Payments Landscape
  • Innovator’s Spotlight – Paytm

2. Correspondent Banking and its Challengers

  • How sending money from one country to another works
  • International Wires, Correspondent Banking, and SWIFT
  • Economics – End-to-End Fee Analysis of an International Wire
  • Overview of Challengers – Global banks, SWIFT gpi, Global ACH, Regional Systems, RippleNet

3. Cross-Border Card Processing

  • Cross-Border Card Payments – Flows, Economics, and Implications
  • Dynamic Currency Conversion – Flows, Economics, and Relevant Rules
  • Multi-Currency Pricing
  • Multi-Currency Specialists and Processors

4. Cross-Border Use Cases – Supplier Payments

  • How businesses pay suppliers across borders
  • Cross-currency and same-currency payments
  • Enterprise attitudes towards bank and non-bank solution providers
  • Incumbents and challengers – Ariba, Cambridge Global Payments, Flywire, and Veem

5. Cross-Border Use Cases – eCommerce

  • Global PSPs – models and value proposition
  • General approach to domestic payment methods
  • Examples of “Alternative Payments” in local context – IDEAL and Boleto Bancario
  • Incumbents and challengers – Worldpay and Digital River

6. Cross-Border Use Cases – Payouts

  • How enterprises pay employees, contractors, developers and publishers in multiple countries
  • The challenges of reaching developing countries
  • Incumbents and challengers – Payoneer, Tipalti, and Hyperwallet

7. Cross-Border Use Cases – International Remittances

  • P2P remittances corridors
  • Formal and informal remittance systems
  • Key players and challengers – Western Union, Xoom, TransferWise, and BitPesa

8. Crossing Over – Domestic Payments Systems Go Global

  • Regional Enablers – Klara, Paytm, M-Pesa, GrabPay, and WeChat Pay
  • Innovator’s Spotlight – Alipay

Fees, billing, discounts, refunds

Fees

The standard, two-day Payments Boot Camp™ registration fee is $2295 per person.

Bundle and save $300! The optional, one-day Insight Workshop fee is reduced from $995 to $695 per person when you register for the Payments Boot Camp PLUS the corresponding one-day workshop.

Fees include:

  • instruction
  • instruction materials (including hard and soft copy of presentation slides)
  • breakfast and lunch on instruction days
  • networking reception on the evening of the first day of the Payments Boot Camp

Fees do not include:

  • hotel accommodations

Payments / Billing

Glenbrook accepts American Express, Discover, Mastercard, PayPal and Visa for payment upon registration. If required, payment may be made by an invoice sent to your company – with our prior approval. Please contact us to obtain approval for invoice billing.

Discounts*

Individual discounts:

  • Save 10% – Early Bird discount. Register 2+ months in advance of a Payments Boot Camp and receive 10% off. Use discount code GH52R3 when registering.
  • Save 10% – Alumni discount. Glenbrook Payments Education alumni wanting to attend another payments education event. Contact us, prior to registering, to request your alumni discount code.

Group discounts:

  • Save 10% – Register 2 people for a Payments Boot Camp
  • Save 15% – Register 3-6 people for a Payments Boot Camp
  • Save 20% – Register 7-9 people for a Payments Boot Camp
  • Save 30% – Register 10+ people for a Payments Boot Camp
  • Group discount rates apply to registrations within a 6-month timeframe.
  • Contact us, prior to registering, to request your group discount code.

Glenbrook client discounts:

  • Discounts are also available for select Glenbrook clients. Contact us to inquire about a discount code.

* Only one discount code may be used per person. Discounts may not be combined with any other sale, promotion, discount, code, coupon, and/or offer.

Refunds

Payments Boot Camp™ and workshop registrants may cancel their registration for a full refund if cancelled one month prior to the event. Refunds for cancellations within a month of the event will be considered on a case by case basis. In some cases, it may be possible to switch registrations to an event at a later date.

Daily schedule

Payments Boot Camp™

Day One

  • 8:30am – 9:00am breakfast available
  • 9:00am instruction begins
  • 12:00pm – 1:00pm lunch is provided
  • 5:00pm instruction ends
  • 5:00pm – 7:00pm complimentary networking reception

Day Two

  • 8:30am – 9:00am breakfast available
  • 9:00am instruction begins
  • 12:00pm – 1:00pm lunch is provided
  • 5:00pm session ends

Global Payments Workshop

Day Three

  • 8:30am – 9:00am breakfast available
  • 9:00am instruction begins
  • 12:00pm – 1:00pm lunch is provided
  • 5:00pm workshop ends

Local airports, driving directions, hotels

You can fly into either San Francisco International Airport or San Jose International Airport. San Francisco Airport is approximately 24 miles, or 25 minutes (without traffic) away while San Jose Airport is approximately 14 miles, or 20 minutes (without traffic) from the Hilton Garden Inn Palo Alto. If traveling to or from San Francisco Airport during the morning or afternoon commute, please allow at least 1 hour to reach your destination. If traveling to or from San Jose Airport during peak commute hours, allow at least 45 minutes to reach your destination.

Driving directions to the Hilton Garden Inn can be found on their website. For an estimate of driving time to the Hilton Garden Inn from your Bay Area location, click here.


Hotels

Registrants should make their own hotel arrangements.

Hilton Garden Inn Palo Alto
4216 El Camino Real
Palo Alto, CA 94306
650-843-0795

A few other hotels that are within close proximity to the Hilton Garden Inn are shown below. Please contact the hotels directly to make reservations.

Stanford Park Hotel
100 El Camino Real
Menlo Park, CA 94025
650-322-1234
163 Rooms

Crowne Plaza Palo Alto
4290 El Camino Real
Palo Alto, CA 94306
650-857-0787
195 Rooms

Sheraton Palo Alto Hotel
625 El Camino Real
Palo Alto, CA 94301
650-328-2800
346 Rooms

Dinah’s Garden Hotel Palo Alto
4261 El Camino Real
Palo Alto, CA 94306
650-493-2844
129 Rooms

Pre-reading and resources

Recommended Pre-reading – Payments Boot Camp™

Below are excerpts from Glenbrook’s book, “Payments Systems in the U.S.”. These chapters should help you become grounded in the “basics” of the payments industry prior to attending the session. You will receive a copy of the book at the end of the Payments Boot Camp.

Recommended Pre-reading – Innovation in Payments Workshop

Resources

  • Payments News – Glenbrook’s curated daily news feed
  • Payments Views – Glenbrook’s commentary and opinion blog on topical issues in the payments industry
  • Payments On Fire® – Glenbrook’s podcast interview series featuring the latest and most interesting developments in payments
  • Glossary – Glenbrook has compiled an expansive industry glossary of key payments terms and acronyms
  • Attending Companies – view a list of companies who have attended Glenbrook Payments Education events

Recommended Pre-reading – Global Payments

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