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San Francisco, CA
June 2-3, 2020

Introduction

Glenbrook’s popular Payments Boot Camp® is a comprehensive two-day overview of the payments industry, from the fundamentals to what’s new and on the horizon. It’s a fast-paced, focused, and fun way to get smart about payments.

  • Who Attends

    Glenbrook's Payments Education Program is useful for both experienced managers, who often want to be updated on what's happening in areas outside of their immediate domain, and for newcomers, who need a broad overview of the U.S. payments systems to create a context for their work.

    Over 23,000 payments professionals have attended Glenbrook workshops. Attendees have included product, strategy and sales managers, technology operations and risk managers, investors, inventors and analysts, management teams from payments startups.

Location

The Payments Boot Camp® and the Digital Payments Insight Workshop will be held at the Courtyard San Francisco Downtown (soon to be The Clancy) in San Francisco, CA.

Courtyard San Francisco Downtown
299 2nd Street
San Francisco, CA 94105
415-947-0700

Leaders

  • Russ Jones

    Russ brings exceptional skills in payments industry analysis, strategy development, and product conceptualization - as well as 35 years as an executive, analyst, and consultant - to Glenbrook clients from across the payments value chain.

  • Yvette Bohanan

    Yvette draws on her 24 years of payments and risk management experience to help the next generation of payments professionals understand industry fundamentals and best practices. In addition to facilitating Payments Boot Camps™, she is also responsible for developing industry-focused curriculums and new delivery channels.

Agenda

Glenbrook’s agenda is structured to ensure that you understand how the industry works as a whole. We emphasize the economics – so that you understand how money is made in the industry, and by whom.

Payments Systems Overview
• Industry definitions, payments domains
• Key concepts – open/closed, push/pull, chain of liability
• How payments systems differ
• Risk in payments
• Payments systems economics

Perspectives on Users and Providers
• End-User perspectives – Consumers, Merchants
• Provider perspectives – Banks, Networks, Processors, PSPs
• Other constituents – Regulators

Core Systems
• Cards – Core concepts, value chains, transaction flow, technology, economics
• Checks – Value chain, checking imaging, remote deposit capture, volume trend
• ACH – Value chain, transaction flow, direct debit risk model, volume, and trends
• Wires – Value chain, economics, major players, and trends
• Faster Payments – Processing model and components, Zelle vs RTP vs FedNow
• Cash – Usage trends, ATM networks, and digital currencies

Global Payments
• Local country payments systems – models, common elements, variables
• Cross-border payments – international wires; cross-border card processing

Fintech Innovation
• Market drivers, building blocks and key trends
• Opening banking APIs, how payment data is used, artificial intelligence

Payments Domains
• Domain overview, monetization strategies, key trends for each domain
• POS ¬– NFC payments, mobile POS, Square Case Study
• Online Commerce – Digital wallets, Secure Remote Commerce (SRC)
• Bill Pay – Variation in biller, bank, and consumer-centric models
• P2P – Open vs Closed Processing Models, Venmo vs Cash App
• B2B – B2B fundamentals, buyer-seller payment dynamics
• Income – Disbursements, payouts, and card push payments

Fees, billing, discounts, refunds

Fees

The standard, two-day Payments Boot Camp® registration fee is $2295 per person.

Bundle and save $300! The optional, one-day Insight Workshop fee is reduced from $995 to $695 per person when you register for the Payments Boot Camp® PLUS the corresponding one-day workshop.

Fees include:

  • instruction
  • instruction materials (including hard and soft copy of presentation slides)
  • breakfast and lunch on instruction days
  • networking reception on the evening of the first day of the Payments Boot Camp®

Fees do not include:

  • hotel accommodations

Payments / Billing

Glenbrook accepts American Express, Discover, Mastercard, PayPal and Visa for payment upon registration. If required, payment may be made by an invoice sent to your company – with our prior approval. Please contact us to obtain approval for invoice billing.

Discounts*

Individual discounts:

  • Save 10% – Early Bird discount. Register 2+ months in advance of a Payments Boot Camp® and receive 10% off. Use discount code GH52R3 when registering.
  • Save 10% – Alumni discount. Glenbrook Payments Education alumni wanting to attend another payments education event. Contact us, prior to registering, to request your alumni discount code.

Group discounts:

  • Save 10% – Register 2 people for a Payments Boot Camp®
  • Save 15% – Register 3-6 people for a Payments Boot Camp®
  • Save 20% – Register 7-9 people for a Payments Boot Camp®
  • Save 30% – Register 10+ people for a Payments Boot Camp®
  • Group discount rates apply to registrations within a 6-month timeframe.
  • Contact us, prior to registering, to request your group discount code.

Glenbrook client discounts:

  • Discounts are also available for select Glenbrook clients. Contact us to inquire about a discount code.

* Only one discount code may be used per person. Discounts may not be combined with any other sale, promotion, discount, code, coupon, and/or offer.

Refunds

Payments Boot Camp® and workshop registrants may cancel their registration for a full refund if cancelled one month prior to the event. Refunds for cancellations within a month of the event will be considered on a case by case basis. In some cases, it may be possible to switch registrations to an event at a later date.

*Please note: if this workshop cannot be held live due to circumstances outside of Glenbrook’s control, it will be moved to a digital delivery format. Attendees will be given the option to attend virtually, have their funds held for a future workshop, or cancel and receive a refund.

Daily schedule

Payments Boot Camp®

Day One

  • 8:30am – 9:00am breakfast available
  • 9:00am instruction begins
  • 12:00pm – 1:00pm lunch is provided
  • 5:00pm instruction ends
  • 5:00pm – 7:00pm complimentary networking reception

Day Two

  • 8:30am – 9:00am breakfast available
  • 9:00am instruction begins
  • 12:00pm – 1:00pm lunch is provided
  • 5:00pm session ends

Digital Payments Workshop

Day Three

  • 8:30am – 9:00am breakfast available
  • 9:00am instruction begins
  • 12:00pm – 1:00pm lunch is provided
  • 5:00pm workshop ends

Local airports, driving directions, hotels

You can fly into either San Francisco International Airport (SFO) or Oakland International Airport (OAK). San Francisco Airport is approximately 14 miles, or 25 minutes (without traffic) away while Oakland Airport is approximately 19 miles, or 25 minutes (without traffic) from downtown San Francisco. If traveling to or from either Airport during the morning or afternoon commute, please allow at least 1 hour to reach your destination.

Driving directions to the Courtyard San Francisco Downtown can be found on their website. For an estimate of driving time to the Courtyard San Francisco Downtown from your Bay Area location, click here.


Hotels

Registrants should make their own hotel arrangements.

Courtyard San Francisco Downtown
299 2nd Street
San Francisco, CA 94105
415-947-0700

There are many other hotels that are within close proximity to the Courtyard San Francisco Downtown. Please contact the hotels directly to make reservations.

Pre-reading and resources

Resources

  • Payments News – Glenbrook’s curated daily news feed
  • Payments Views – Glenbrook’s commentary and opinion blog on topical issues in the payments industry
  • Payments On Fire® – Glenbrook’s podcast interview series featuring the latest and most interesting developments in payments
  • Glossary – Glenbrook has compiled an expansive industry glossary of key payments terms and acronyms
  • Attending Companies – view a list of companies who have attended Glenbrook Payments Education events
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