Glenbrook’s agenda is structured to ensure that you understand how the industry works as a whole. We emphasize the economics – so that you understand how money is made in the industry, and by whom.
Day One
1. Payments Systems Overview
- Industry definitions, payments domains
- Key concepts – open/closed, push/pull, chain of liability
- How payments systems differ
- Payments systems economics
2. Perspectives on Users and Providers
- User perspectives – Consumers, Merchants
- Provider perspectives – Banks, Networks, Processors
- Other constituents – Regulators
3. Core Systems: Card Payments
- Core concepts, value chains, flows, technology
- Major card networks and industry evolution
- Data breaches, security, and fraud
- Economics and interchange
- Fundamentals of card issuing
- Fundamentals of card acceptance
4. Core Systems: ACH, Checks, Wires, and Cash
- Value chains, products, economics, major players, and trends
5. Networking Reception
Day Two
6. Global Payments
- Local country payments systems – models, common elements, variables
- Cross-border payments – international wires; cross-border card processing
7. Payments Innovation
- Payments innovation meta themes
- Glenbrook’s payments innovation framework
- Innovation building blocks
- Innovators’ Spotlight – PayPal
8. Digital Payments
- Key technologies, tokenization, wallet models
- Innovators’ Spotlight – Apple
- Mobile POS, mobile commerce and merchant apps
- In-app payments and remote checkout
9. New Point of Sale
- Mobile POS and Tablet Acceptance
- Innovators’ Spotlight – Square
10. Faster Payments
- Real-time Payments – Key concepts, definitions
- Innovators’ Spotlight – Faster Payments (UK)
11. Bitcoin and Blockchain
- Key concepts, use cases, ecosystem, challenges
Day Three – Innovation in Payments Workshop (optional – bundle and save $300!)
1. Innovation in Payments
- Glenbrook’s framework for evaluating new payment initiatives
- Innovation building blocks
- Examples of notable successes and failures
2. Card Network Update
- What card networks do
- How card networks compare
- Opportunities and challenges by brand
3. Tokenization Fundamentals
- Tokenization concepts and approaches
- Security tokens – Current model and likely evolution
- EMVCo payment tokens – Flows, roles, and data elements
- Other tokenization initiatives on the horizon
4. Digital Payments State of Play
- Digital Payments In-Store – How it works, stakeholder value propositions
- Understanding the “Pays” – Motivations and comparisons
- Digital Payments In-App – New models and surprising implications
- Digital Payments Online – Tokens in browsers!
5. Faster Payments in the U.S.
- Motivations and key concepts
- Federal Reserve – Faster Payments Roadmap
- The Clearing House – Real-Time Payments Initiative
- Early Warning – Zelle Network
- Real-Time Card Payments – Visa Direct and Mastercard Send
- NACHA – Same Day ACH
6. Payments Innovation in China
- Innovator’s Spotlight – Alipay
- Group Exercise – Alipay and WeChat Pay Strategic Options
7. Artificial Intelligence (AI) in Payments
- Natural Language Processing and Payments
- Facial Recognition and Authentication
- Machine Learning and Risk
- Machine Learning and Card-linked Offers
- Next Generation Use Cases
8. Payments Innovation at Scale
- Innovator’s Spotlight – Amazon.com