Glenbrook’s agenda is structured to ensure that you understand how the industry works as a whole. We emphasize the economics – so that you understand how money is made in the industry, and by whom.

Day One

1. Payments Systems Overview

• Industry definitions, payments domains
• Key concepts – open/closed, push/pull, chain of liability
• How payments systems differ
• Payments systems economics

2. Perspectives on Users and Providers

• User perspectives – Consumers, Merchants
• Provider perspectives – Banks, Networks, Processors
• Other constituents – Regulators

3. Core Systems: Card Payments

• Core concepts, value chains, flows, technology
• Major card networks and industry evolution
• Data breaches, security, and fraud
• Economics and interchange
• Fundamentals of card issuing
• Fundamentals of card acceptance

4. Core Systems: ACH, Checks, Wires, and Cash

• Value chains, products, economics, major players, and trends

5. Networking Reception

Day Two

6. Global Payments

• Local country payments systems – models, common elements, variables
• Cross-border payments – international wires; cross-border card processing

7. Payments Innovation

• Payments innovation meta themes
• Glenbrook’s payments innovation framework
• Innovation building blocks
• Innovators’ Spotlight – PayPal

8. Digital Payments

• Key technologies, tokenization, wallet models
• Innovators’ Spotlight – Apple
• Mobile POS, mobile commerce and merchant apps
• In-app payments and remote checkout

9. New Point of Sale

• Mobile POS and Tablet Acceptance
• Innovators’ Spotlight ­– Square

10. Faster Payments

• Real-time Payments – Key concepts, definitions
• Innovators’ Spotlight – Faster Payments (UK)

11. Bitcoin and Blockchain

• Key concepts, use cases, ecosystem, challenges

Day Three – Innovation in Payments Workshop (optional – bundle and save $300!)

1. Innovation in Payments

• Glenbrook’s framework for evaluating new payment initiatives
• Innovation building blocks
• Examples of notable successes and failures

2. Card Network Update

• What card networks do
• How card networks compare
• Opportunities and challenges by brand

3. Tokenization Fundamentals

• Tokenization concepts and approaches
• Security tokens – Current model and likely evolution
• EMVCo payment tokens – Flows, roles, and data elements
• Other tokenization initiatives on the horizon

4. Digital Payments State of Play

• Digital Payments In-Store – How it works, stakeholder value propositions
• Understanding the “Pays” – Motivations and comparisons
• Digital Payments In-App – New models and surprising implications
• Digital Payments Online – Tokens in browsers!

5. Faster Payments in the U.S.

• Motivations and key concepts
• Federal Reserve – Faster Payments Roadmap
• The Clearing House – Real-Time Payments Initiative
• Early Warning – Zelle Network
• Real-Time Card Payments – Visa Direct and Mastercard Send
• NACHA – Same Day ACH

6. Payments Innovation in China

• Innovator’s Spotlight – Alipay
• Group Exercise – Alipay and WeChat Pay Strategic Options

7. Artificial Intelligence (AI) in Payments

• Natural Language Processing and Payments
• Facial Recognition and Authentication
• Machine Learning and Risk
• Machine Learning and Card-linked Offers
• Next Generation Use Cases

8. Payments Innovation at Scale

• Innovator’s Spotlight – Amazon.com

Fees

The standard, two-day Payments Boot Camp™ registration fee is $2295 per person.

Bundle and save $300! The optional, one-day Insight Workshop fee is reduced from $995 to $695 per person when you register for the Payments Boot Camp PLUS the corresponding one-day workshop.

Fees include:

• instruction
• instruction materials (including hard and soft copy of presentation slides)
• breakfast and lunch on instruction days
• networking reception on the evening of the first day of the Payments Boot Camp

Fees do not include:

• hotel accommodations

Payments / Billing

Glenbrook accepts American Express, Discover, Mastercard, PayPal and Visa for payment upon registration. If required, payment may be made by an invoice sent to your company – with our prior approval. Please contact us to obtain approval for invoice billing.

Discounts*

Individual discounts:

• Save 10% – Early Bird discount. Register 2+ months in advance of a Payments Boot Camp and receive 10% off. Use discount code GH52R3 when registering.
• Save 10% – Alumni discount. Glenbrook Payments Education alumni wanting to attend another payments education event. Contact us, prior to registering, to request your alumni discount code.

Group discounts:

• Save 10% – Register 2 people for a Payments Boot Camp
• Save 15% – Register 3-6 people for a Payments Boot Camp
• Save 20% – Register 7-9 people for a Payments Boot Camp
• Save 30% – Register 10+ people for a Payments Boot Camp
• Group discount rates apply to registrations within a 6-month timeframe.
• Contact us, prior to registering, to request your group discount code.

Glenbrook client discounts:

• Discounts are also available for select Glenbrook clients. Contact us to inquire about a discount code.

* Only one discount code may be used per person. Discounts may not be combined with any other sale, promotion, discount, code, coupon, and/or offer.

Refunds

Payments Boot Camp™ and workshop registrants may cancel their registration for a full refund if cancelled one month prior to the event. Refunds for cancellations within a month of the event will be considered on a case by case basis. In some cases, it may be possible to switch registrations to an event at a later date.

Payments Boot Camp™

Day One

• 8:30am – 9:00am breakfast available
• 9:00am instruction begins
• 12:00pm – 1:00pm lunch is provided
• 5:00pm instruction ends
• 5:00pm – 7:00pm complimentary networking reception

Day Two

• 8:30am – 9:00am breakfast available
• 9:00am instruction begins
• 12:00pm – 1:00pm lunch is provided
• 5:00pm session ends

Innovation in Payments Workshop

Day Three

• 8:30am – 9:00am breakfast available
• 9:00am instruction begins
• 12:00pm – 1:00pm lunch is provided
• 5:00pm workshop ends

You can fly into either San Francisco International Airport or San Jose International Airport. San Francisco Airport is approximately 24 miles, or 25 minutes (without traffic) away while San Jose Airport is approximately 14 miles, or 20 minutes (without traffic) from the Hilton Garden Inn Palo Alto. If traveling to or from San Francisco Airport during the morning or afternoon commute, please allow at least 1 hour to reach your destination. If traveling to or from San Jose Airport during peak commute hours, allow at least 45 minutes to reach your destination.

Driving directions to the Hilton Garden Inn can be found on their website. For an estimate of driving time to the Hilton Garden Inn from your Bay Area location, click here.

Hotels

Recommended Pre-reading – Payments Boot Camp™

Below are excerpts from Glenbrook’s book, “Payments Systems in the U.S.”. These chapters should help you become grounded in the “basics” of the payments industry prior to attending the session. You will receive a copy of the book at the end of the Payments Boot Camp.

• Payments Systems Overview
• Card Payments

Recommended Pre-reading – Innovation in Payments Workshop

• Payments and the Internet of Things
• Look Who’s Talking Now
• Disruption and Innovation at the Point of Sale
• Square’s $Cashtag. Smart. Very Smart.

Resources

• Payments News – Glenbrook’s curated daily news feed
• Payments Views – Glenbrook’s commentary and opinion blog on topical issues in the payments industry
• Payments On Fire^® – Glenbrook’s podcast interview series featuring the latest and most interesting developments in payments
• Glossary – Glenbrook has compiled an expansive industry glossary of key payments terms and acronyms
• Attending Companies – view a list of companies who have attended Glenbrook Payments Education events