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Merchant Payments Operations: Reporting and Analytics

“In Kavita Jiandani’s post Assessing a Merchant’s Payments Operations , she introduced Glenbrook’s methodology for our in-depth assessment of a merchant’s payments operations. In her introductory piece, Kavita highlights the major Key Assessment Areas we evaluate during each engagement. In this Payments Views entry, I continue with a focus on one of the Key Assessment […]

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Merchant Payments Operations: Payment Processing

“This post in our series on merchant payments operations examines the choices that merchants must consider when designing their payments processing architecture, and identifies some best practices that best-in-class merchants incorporate into their architecture and operations.”

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Merchant Payments Operations: Accounting and Reconciliation

“A core component of Glenbrook’s methodology for assessing a merchant’s payments operations includes review of certain processes managed by the business’s accounting team, particularly the level of effort required to reconcile payment activity.  The business’s accounting team is responsible for a variety of fundamental financial activities, including record keeping and reporting, accounts payable and receivable, […]

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ShopeePay Mobile Wallet Added to Digital Payments Acceptance Options Supported by Malaysia’s GHL Systems

“GHL Systems Berhad’s Malaysia-based business operations have reportedly added the ShopeePay mobile wallet to their digital payments acceptance options. The new payments service has been added after a recent partnership with ShopeePay Malaysia Sdn Bhd. Through the partnership, GHL will enable its offline merchant base and new merchants with the option to take digital payments […]

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Why Mobile Payments Don’t Deliver for Merchants

“Mobile payments so far account for a mere 2% or less of U.S. general-purpose card payments, according to some estimates, and that’s no surprise to some executives who believe mobile payments haven’t delivered for many merchants. “I don’t think anyone in the market is solving problems for the retailers,” Laura Townsend, senior vice president of […]

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