You searched for merchant payments operations

Episode 268 – Rethinking Payment Optimization Through the Merchant of Record Model, with Rehman Baig, FlexFactor

by Drew Edmond | Jul 2, 2025 | Ecommerce Payments, Merchants, Payment Operations

In this episode, Rehman Baig, Chief Product Officer at FlexFactor joins Drew to talk about how FlexFactor is rethinking payments optimization through a Merchant of Record model. For most people in the industry, “Merchant of Record” is usually associated with global tax compliance and marketplaces, not optimization. But FlexFactor is using it to directly address failed payments and auth rate challenges in a way that merchants simply can’t do on their own.

Episode 149 – Bringing Data to Secure A2A Transactions – Eli Polanco, Nivelo

by George Peabody | Apr 28, 2021 | ACH

The U.S. is moving faster than ever into seamless, account-to-account payments. That means enterprises and their payments providers are able to initiate a payment from one bank account and direct it to another. Think payroll. Think supply chain.

Episode 237 – Is Orchestration the New Normal In Payment Operations? A conversation with John Lunn, Gr4vy

by Yvette Bohanan | Apr 24, 2024 | Merchants, Orchestration, Payment Operations, Tokenization

This episode with John Lunn, CEO and Founder of Gr4vy, shifts the conversation from “What is orchestration?” to “Why is orchestration so powerful?”

Merchant Payments Operations: Payment Processing

by Drew Edmond | Jul 14, 2020 | Drew Edmond, Glenbrook, Merchants

When Glenbrook is Assessing a Merchant’s Payments Operations, the goal is to understand whether the payments environment functions in a way that optimally supports their existing business needs as well as any future requirements. To do so, one of the major Key...

Episode 166 – Payments Trends & Best Practices – Casey Klyszeiko, Fiserv

by Yvette Bohanan | Apr 29, 2022 | Payments on Fire

In this episode of Payments on Fire®, George Peabody and Yvette Bohanan are talking payment trends and best practices with Fiserv’s Casey Klyszeiko, Head of Carat and eCommerce at Fiserv.

Tune in to hear Casey, a Payments Boot Camp alum himself, discuss the consumer payments journey and the questions merchants should be asking in order to deliver the right payments experience for their customers.

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Episode 259 – Using Real-Time Merchant Intelligence to Enhance Transaction Visibility, with Oban MacTavish, Spade

by Drew Edmond | Mar 26, 2025 | Banking Industry, Card Issuers, Data, Merchants, Payment Operations, Payments Fraud

In this episode, Oban MacTavish, CEO and Co-founder of Spade, joins Glenbrook’s Drew Edmond to explore payments optimization by focusing on merchant data, and how issuers make decisions about card transactions.

Episode 181 – Michael Steinbach, Worldline

by George Peabody | Oct 19, 2022 | Payments on Fire, SEPA

Join Wordline’s Michael Steinbach and Glenbrook’s Elizabeth McQuerry and George Peabody to hear the story of SEPA’s creation, the Single Euro Payments Area. You’ll also learn about Worldline, Europe’s largest processor. It’s an amazing story. If you are concerned with how networks work, or thinking of building network-based processes, there are lessons here – and cautions.

Episode 224 – Creating Best-in-Class Payment Experiences at Scale with Luda Sokolov and Aarti Bharathan, Google

by Yvette Bohanan | Oct 18, 2023 | Merchants, Payment Operations, Payments Acceptance

In this episode, we talk with two Google leaders, Luda Sokolov and Aarti Bharathan, who have been on a relentless mission to make the work of the Google teams supporting payments for billions of people worldwide more efficient, stable, and scalable.

Episode 271 – Sufficiently Solving the Non-Sufficient Funds Puzzle with Chanan Lavi, Kipp

by Drew Edmond | Aug 13, 2025 | Card Issuers, Consumers, Merchants, Payment Operations

In this episode, Drew Edmond is joined by Chanan Lavi, CEO and Co-founder of Kipp, to discuss solutions to the major problem of non-sufficient funds declines, as well as the implications for merchants, issuers, and consumers.

Episode 232 – Talking Payments and Fraud with Julie Fergerson, Merchant Risk Council

by Yvette Bohanan | Feb 14, 2024 | Glenbrook Payments Education, Merchant Risk Council, Merchants, Payments Fraud, Risk

In this episode, Glenbrook Partners Yvette Bohanan, Russ Jones, and Chris Uriarte sat down with Julie Fergerson – a long-time payments professional who co-founded the Merchant Risk Council in 2000 and returned a few years ago to take on the role of CEO for what is now an industry-leading, global non-profit.

We talk with Julie about how the payments industry has changed over the last two decades, with both the professionalization of payments and of fraud, and why she is now spearheading a certification program for the industry.

Search Results

Episode 268 – Rethinking Payment Optimization Through the Merchant of Record Model, with Rehman Baig, FlexFactor

Episode 149 – Bringing Data to Secure A2A Transactions – Eli Polanco, Nivelo

Episode 237 – Is Orchestration the New Normal In Payment Operations? A conversation with John Lunn, Gr4vy

Merchant Payments Operations: Payment Processing

Episode 166 – Payments Trends & Best Practices – Casey Klyszeiko, Fiserv

Episode 259 – Using Real-Time Merchant Intelligence to Enhance Transaction Visibility, with Oban MacTavish, Spade

Episode 181 – Michael Steinbach, Worldline

Episode 224 – Creating Best-in-Class Payment Experiences at Scale with Luda Sokolov and Aarti Bharathan, Google

Episode 271 – Sufficiently Solving the Non-Sufficient Funds Puzzle with Chanan Lavi, Kipp

Episode 232 – Talking Payments and Fraud with Julie Fergerson, Merchant Risk Council

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