Innovation in Payments

Innovation in Payments Workshop

Glenbrook's Innovation in Payments Workshop is offered several times a year as a small group session focusing on what's new and what's important.

These workshops are designed for alumni of Glenbrook's Payments Boot Camps - or other people who consider themselves already well versed in the "basics" of the industry.

The agenda for each session changes based on what's happening in the industry.  The format ensures a highly interactive session!


  • Next Session - December 11, 2014
  • Location - Mountain View, CA

All of Glenbrook's Payments Insight Workshops are available as private workshops or webinar series.

Glenbrook's Russ Jones is the program manager. 

Meet Russ

Workshop Agenda

Here is what we'll cover on the upcoming December 11th session in Mountain View:

  • Innovation In Payments Overview - Glenbrook’s framework for evaluating new payment initiatives, with examples of notable successes and failures.

  • Tokenization A-Z - A deep dive into the industry-wide push to tokenize payment data, including a look at various approaches and their implications. 

  • Card Network Update - Explore the most surprising developments from card incumbent networks over the last twelve months - product initiatives, rule changes, investments, and new alliances.

  • Apple Pay Tear Down - How it works; value proposition to stakeholders, economics, industry reaction, and implications. NFC-based mobile payments are back.
  • Mobile Commerce 2014 -­ Examines the latest developments in both proximity and remote mobile commerce including Glenbrook’s take on the current state of play with Google Wallet, Softcard (formerly Isis), CurrentC (formerly MCX), Visa Checkout, and PayPal.
  • Merchant Analytics - How big data analytics is leveling the playing field for small merchants; key solutions providers; variations by model.
  • Beacon Personalization - Understanding Bluetooth LE and Beacon technology; Payments and Beacons; key solution providers; multi-merchant and merchant-specific examples.
  • Wearables and Payments - Explore the emerging world of wearables and the obvious and not so obvious linkages to payments. Okay, Glass - Pay! Hey, Siri - Buy!
  • Bitcoin Grows Up - Takes a closer look at Bitcoin as an emerging alternative payment method, where it fits, and what the implications might be.





Meet the Team

Our courses are taught by members of the Glenbrook team - payments professionals who have been there, done that.  Team bios

Our Team
Carol Coye Benson

Carol is a founding partner of Glenbrook. Carol offers clients over 25 years of experience in product, marketing, and strategy development with leading financial services providers in both wholesale and retail banking.

Bryan Derman

Bryan brings an unusually comprehensive perspective to his consulting practice, having worked as a senior executive, security analyst, and strategy consultant during his 20-year career in financial services.

Jay DeWitt

With more than 25 years of experience in the payments industry, Jay brings a pragmatic approach to issues confronting clients in the rapidly changing world of payments. Jay has particular expertise in merchant payments and global eCommerce payments acceptance.

Russ Jones

Russ brings clients over 25 years of experience as an executive, analyst, and consultant. He is an industry pioneer in the commercial use of Internet technologies, and brings a strong background in payments industry analysis, strategy development, and product conceptualization.

Scott Loftesness

Scott is a founding partner of Glenbrook.  He is currently focusing his work at Glenbrook on payments innovation, mobile payments, and social media / Web 2.0 in banking and financial services.

Erin McCune

Erin focuses her efforts at Glenbrook on client engagements in commercial payments, global eCommerce, and the intersection of social media / Web 2.0 and payments.

Elizabeth McQuerry

Elizabeth has over a decade of experience in developing global payments services. She has worked extensively in retail payments focusing on international remittances, person-to-person, business, and government payments.

Dennis Moser

Dennis draws on more than 20 years of experience in the financial services industry to help clients apply systems technology to business problems.

George Peabody

George brings 10 years in payments technology and 25 years in IT and entrepreneurial management to help clients with strategy and market development. He applies his consulting expertise across a range of business and technology issues with particular emphasis on competitive positioning, technology investment road mapping, and innovation.

Allen Weinberg

Allen's analysis work is informed by more than 25 years of experience as a consultant and executive at leading financial services and Internet companies. Before founding Glenbrook, he worked in new product development, channel strategies, and pricing in the point-of-sale, eCommerce, mobile commerce, and money transfer markets.