With more than 25 years of experience in the payments industry, Jay brings a pragmatic approach to issues confronting clients in the rapidly changing world of payments. Jay has particular expertise in merchant payments and global eCommerce payments acceptance.
Before joining Glenbrook, Jay headed Global Payments at Amazon.com where he was responsible for this prominent e-tailer's acceptance strategies and operations.
Prior to Amazon.com, he served as vice president of Product, Operations and Client Services at eCash Technologies, an online payments alternative, delivering and operating unique stored value solutions to both merchants and financial institutions.
Jay also headed eFund's SCAN product group, expanding the breadth of this service offering through strategic partnering and product innovation.
Jay began his career in payments at Seattle First National Bank, where he was responsible for merchant bankcard services, implementing and operating the Pacific Northwest's largest point of sale network.
Following this experience, Jay had an extensive career at Visa, leading implementation of several strategic projects as well as the launch and growth of several of Visa's acquirer services, including his role as the founding operations officer in Merchant Bank Services, Visa's original acquirer processing company.
Jay participates in Glenbrook's Merchant Payments Roundtable program.
Follow Jay's writings on PaymentsViews.com