Welcome to Glenbrook

“Glenbrook wants to help our clients find success in the payments industry - whether as solutions providers, users, or investors.”
-- Carol Coye Benson

Founded in 2001, Glenbrook is a payments industry strategy consulting and research firm.  We bring to our clients a unique combination of our specialized skills in payments, many years of hands-on experience in the field, and our network of professional relationships.

Glenbrook serves payments professionals in many different kinds of companies, including payments services providers, card networks, technology and risk management companies, banks, merchants, and treasury managers.  We enjoy meeting with and working with start-ups in the industry as well as managers from leading companies that are looking to innovate.

Glenbrook's team is composed of executives with broad exposure to many facets of the payments industry, including business management, marketing, technology, operations, and risk management. 

Glenbrook offers our clients strategy consulting, research, and industry education programs. Glenbrook also facilitates industry collaborations and provides landscape overviews of emerging payments.

"Glenbrook knows global payments! Our team members have worked extensively on global projects, ranging from remittances to cross-border eCommerce to mobile wallets for the underbanked."
-- Allen Weinberg 

Meet the Team

Glenbrook's team is composed of executives with broad exposure to many facets of the payments industry.  Team bios

Our Team
Carol Coye Benson

Carol is a founding partner of Glenbrook. Carol offers clients over 25 years of experience in product, marketing, and strategy development with leading financial services providers in both wholesale and retail banking.

Bryan Derman

Bryan brings an unusually comprehensive perspective to his consulting practice, having worked as a senior executive, security analyst, and strategy consultant during his 20-year career in financial services.

Jay DeWitt

With more than 25 years of experience in the payments industry, Jay brings a pragmatic approach to issues confronting clients in the rapidly changing world of payments. Jay has particular expertise in merchant payments and global eCommerce payments acceptance.

Russ Jones

Russ brings clients over 25 years of experience as an executive, analyst, and consultant. He is an industry pioneer in the commercial use of Internet technologies, and brings a strong background in payments industry analysis, strategy development, and product conceptualization.

Scott Loftesness

Scott is a founding partner of Glenbrook.  He is currently focusing his work at Glenbrook on payments innovation, mobile payments, and social media / Web 2.0 in banking and financial services.

Erin McCune

Erin focuses her efforts at Glenbrook on client engagements in commercial payments, global eCommerce, and the intersection of social media / Web 2.0 and payments.

Elizabeth McQuerry

Elizabeth has over a decade of experience in developing global payments services. She has worked extensively in retail payments focusing on international remittances, person-to-person, business, and government payments.

Dennis Moser

Dennis draws on more than 20 years of experience in the financial services industry to help clients apply systems technology to business problems.

George Peabody

George brings 10 years in payments technology and 25 years in IT and entrepreneurial management to help clients with strategy and market development. He applies his consulting expertise across a range of business and technology issues with particular emphasis on competitive positioning, technology investment road mapping, and innovation.

Allen Weinberg

Allen's analysis work is informed by more than 25 years of experience as a consultant and executive at leading financial services and Internet companies. Before founding Glenbrook, he worked in new product development, channel strategies, and pricing in the point-of-sale, eCommerce, mobile commerce, and money transfer markets.