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“We’re seeing a wave of really new thinking in the B2B space – much of it capitalizing on payments platforms and enabling technologies that simply didn’t exist five years ago.”
— Erin McCune

The B2B domain is enormous – huge transaction volume and mind-boggling dollar volumes. Yet this critical area of payments is perhaps the least well-served domain in the industry. What does that translate into? Big opportunities for payments providers!

Why are paper payments (or inefficient electronic payments) so dominant in this world? Who is on the right track to capitalize on these opportunities?

  • Glenbrook's Payments Education Program is useful both for experienced managers, who often want to be updated on what’s happening in areas outside of their immediate domain, and for newcomers, who need a broad overview of the U.S. payments systems to create a context for their work.

  • Network with your peers
    Payments Boot Camp and workshop attendees enjoy opportunities to connect with other people in the industry, as well as with the Glenbrook team. Most two-day events have a networking reception at the end of the first day, and there are always chances to network during lunches and breaks.

  • Over 14,000 payments professionals have attended Glenbrook workshops. Attendees have included product, strategy, and sales managers, technology, operations, and risk managers, investors, inventors, and analysts, management teams from payments startups


The Payments Boot Camp and the B2B Payments Workshop will be held at the midtown Manhattan Executive Conference Center of the American Management Association in New York.


Executive Conference Center
1601 Broadway, 8th Floor
New York, NY 10019

New York, NY


1. B2B Overview

  • Terminology and market size
  • Differences between consumer and business payments
  • Role of payments in the Financial Supply Chain
  • B2B volume by payment method
  • B2B Payments trends

2. B2B Market Requirements

  • Enterprise payment requirements
  • B2B Payments and Credit
  • Suppliers and buyers in sync and at odds
  • eProcurement evolution

3. B2B Payment Methods

  • Economic sectors in B2B Payments
  • B2B Checks – Disbursement and lockbox processing
  • B2B ACH – History and evolution
  • B2B Card Payments – Models and challenges

4. B2B Invoices

  • Invoice creation, delivery, and receipt processing
  • eInvoice needs and perceptions by stakeholder

5. Players and Trends

  • FinTech Providers Serving Corporates and Banks
  • Accounting and ERP = Systems of Record
  • Invoicing and Billing Solutions for B2B and B2C
  • B2B Networks (and Network Fantasies)
  • Enabling B2B Card Payments
  • SMB Solutions Focus
  • Global B2B Payments: Ripe for Disruption
  • 21st Century Financing
  • Faster Payments and the B2B Use Case

Fees, billing, discounts and refunds


The standard registration fee is $995 per person.

Save $200 with “Boot Camp Plus” pricing. The one-day workshop fee is $795 per person when you register for the workshop PLUS the Payments Boot Camp. Bundle and save!

Fees include:

  • instruction
  • instruction materials (including hard and soft copy of presentation slides)
  • breakfast and lunch on instruction days

Fees do not include:

  • hotel accommodations


Payments / Billing

Glenbrook accepts American Express, Discover, MasterCard, PayPal and Visa for payment upon registration. If required, payment may be made by an invoice sent to your company – with our prior approval. Please contact us to obtain approval for invoice billing.



Discounts are available for early bird registration, groups, select Glenbrook clients, and Glenbrook Payments Education alumni wanting to attend another payments education event. Contact us to request a discount code.



Payments Boot Camp and workshop registrants may cancel their registration for a full refund if cancelled one month prior to the event. Refunds for cancellations within a month of the event will be considered on a case by case basis. In some cases, it may be possible to switch registrations to an event at a later date.

Daily schedule

  • 8:30am – 9:00am breakfast available
  • 9:00am instruction begins
  • 12:00 – 1:00pm lunch is provided
  • 5:00pm workshop ends

Local airports, driving directions, Hotels

Airport and subway transportation, driving directions, and parking recommendations can be found on the American Management Association’s website.



Registrants should make their own hotel arrangements.
The American Management Association’s website has a list of suggested hotels in the area.

Pre-reading & resources

Recommended Pre-reading



  • Payments News – Glenbrook’s curated daily news feed
  • Payments Views – Glenbrook’s commentary and opinion blog on topical issues in the payments industry
  • Payments on Fire – Glenbrook’s podcast interview series featuring the latest and most interesting developments in payments
  • Glossary – Glenbrook has compiled an expansive industry glossary of key payments terms and acronyms


  • Bryan Derman

    Bryan brings an unusually comprehensive perspective to his consulting practice, having worked as a senior executive, security analyst, and strategy consultant during his 20-year career in financial services.

  • Erin McCune

    Erin focuses her efforts at Glenbrook on client engagements in commercial payments, global eCommerce, and the intersection of social media / Web 2.0 and payments.

Attending Companies


TD Bank


Western Union


Global Payments


American Express

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